Contact Us
Got a question about a review, spotted something that needs updating, or want to flag an issue with one of the casinos listed on tannebaumweiss.com? This page explains the best way to reach us and what we can actually help with.
How to Reach Us
The quickest way to contact the Best Online Casinos team is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, and a clear description of the issue or question — so we can look into it properly the first time.
What We Can Help With
- Corrections or updates to bonus terms, offer details, or ratings shown on a review
- Questions about how we assess and rank new online casinos
- Feedback on your own experience with a listed operator, positive or negative
- General enquiries about the site, its content, or a specific page
What We Can't Help With
We're an independent review and comparison resource, not a casino operator. That means we can't process deposits or withdrawals, verify your identity documents, resolve a dispute over a specific bet or bonus, or access your account at any of the sites we cover. For any of those, you'll need to contact the casino's own customer support team directly — most publish live chat, email, or phone options on their site.
If you're worried about your own gambling habits or those of someone close to you, our Responsible Gambling page lists tools and support services that can help, including deposit limits, self-exclusion programs, and links to national support organizations.
Reporting a Problem With an Operator
If you believe a casino we've reviewed has treated you unfairly, misrepresented a bonus, or delayed a withdrawal without explanation, tell us. We can't intervene directly, but reader reports factor into how we monitor operators over time and whether a listing needs a closer look or an update. Where relevant, we'll note the casino's licensing body, since a valid licence is usually the first place to raise a formal complaint.
Before You Get in Touch — Some Useful Links
A lot of common questions are already answered elsewhere on the site. Our About Us page explains who we are and how we put our rankings together, and our Terms and Conditions page covers how the site itself operates, including our approach to affiliate links and commercial relationships.
Whatever the reason for reaching out, keep in mind that Best Online Casinos is a comparison and information site — always confirm bonus terms, licensing, and eligibility directly with the casino before you sign up or deposit any money.